Skip to content

Frequently Asked Questions

1. Why should I book with Teal Travel instead of doing it myself online?
When you book with Teal Travel, you’re not just getting a reservation—you’re getting decades of travel expertise, insider knowledge, and personalized service. We help you avoid costly mistakes, find the best value, and handle all the details so you can relax and enjoy your vacation.

2. What types of travel do you specialize in?
We are a full-service travel agency with experience in:
  • Disney and Universal vacations
  • Cruises
  • Honeymoons and destination weddings
  • Fan-based sports tours
  • Group travel for families, clubs, and teams
  • Domestic and international leisure travel
  • Corporate and business travel

3. Do you charge extra fees for your services?
Our goal is to get you the best value for your money. In most cases, our planning services are included in the cost of your trip. For more complex or specialized planning, we’ll always be upfront about any fees before you book.

4. Can you help with last-minute travel plans?
Yes! While planning ahead usually gives you the best options and pricing, we understand that sometimes trips happen on short notice. We’ll do our best to find you great options quickly.

5. Do you only book Disney vacations?
Not at all. While Disney is one of our specialties, we also book cruises, all-inclusive resorts, European getaways, sporting event excursions, and more. Wherever you’d like to go, we can help get you there.

6. Do you offer group discounts?
Yes. We specialize in group travel, from sports teams and fan tours to family reunions and club trips. We’ll work with our suppliers to secure the best group rates and benefits for your party.

7. How do I get started planning my trip?
It’s simple! Give us a call at 716-210-3110 (or toll-free 800-463-TEAL) or fill out our online contact form. We’ll discuss your travel goals, preferences, and budget, then put together options that fit your needs.

8. What if something goes wrong while I’m traveling?
That’s one of the biggest advantages of booking with a travel professional. If an unexpected issue arises—flight delays, cancellations, or other travel hiccups—you’re not on your own. We’ll be here to help you navigate changes and find solutions quickly.

9. Do you offer payment plans?
In many cases, yes. Some vacation packages and cruises allow you to make a deposit and then pay in installments leading up to your departure. We’ll let you know your options during the planning process.

10. Are you available outside of your office hours?
Our regular office hours are Monday–Friday 8:30 AM–5:00 PM and Saturday 9:00 AM–12:00 PM. Evening hours are available by appointment on Wednesdays. For urgent travel matters, we do our best to be accessible when you need us.

 
Contact Us Today